The second-hand marketplace Shoppers Voice Frustration About Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
